One shared inbox
Every WhatsApp conversation in a single place. Assign chats (or share one with several operators), search the full history, pin and react to messages, and leave private notes — nothing slips through.
WhatsApp Business management Your team's WhatsApp,
Your team's WhatsApp,
finally organized.
Feelo turns WhatsApp Business into a shared workspace — one inbox where your whole team assigns conversations, manages clients, and talks to each other, all on secure infrastructure hosted in Europe.
Built for support teams, agencies, and businesses that live in WhatsApp.
The shared inbox
Every WhatsApp conversation, handled as a team.
Everything in one place
The workspace WhatsApp Business never gave you.
WhatsApp is where your customers are — but the app alone wasn't built for a team. Feelo adds the structure: assignment, roles, clients, and a place for your team to talk.
See your whole team at a glance
An operator dashboard shows live workload and activity — who’s online, who’s handling what, and how your conversations are moving.
Rich client management
A full client directory with custom fields, hierarchical tags, VIP priority, and dynamic segments — every contact, note, and conversation in one profile.
Built-in team chat
Direct messages and group chats for your colleagues — mentions, read receipts, typing indicators, file sharing, and forward any WhatsApp message straight into the chat.
Templates & broadcasts
Send approved WhatsApp templates and reach many customers at once, the right way — with automatic handling of opt-ins and opt-outs.
Real-time, everywhere
Live presence (online, away, offline), typing indicators, and instant desktop and push notifications. The whole team stays in sync as messages arrive.
See it in action
A clear view of everything that matters.
Security
Security comes first.
We've put more work into security than into anything else. Feelo runs on solid AWS infrastructure, with protection built into every layer.
- Your data stays in Europe
Hosted on AWS in Frankfurt and protected with encryption both in storage and in transit (AES-256 and TLS).
- Your data is never sold
We don't sell or share your data, and we don't use it for advertising. Your conversations and clients are yours — full stop.
- Account protection
Two-factor authentication (2FA), required for admins. Suspicious logins are blocked automatically, passwords are checked against known breaches, and destructive actions ask you to re-enter your password.
- Threat protection
Defenses against attacks and abuse (AWS WAF and GuardDuty) and a malware scan on every uploaded file — infected ones are blocked instantly.
- Full activity log
Every important action is recorded with user, IP, and time, and you get an alert if someone signs in from a new country.
- Your data is safe from loss
Automatic backups with point-in-time recovery (PITR) and versioned storage keep your conversations and data protected — even if something goes wrong.
Why Feelo WhatsApp wasn't built for a team.
WhatsApp wasn't built for a team.
Feelo makes it one.
- One inbox Your whole team replies from the same place — no shared phone, no lost chats.
- Clear ownership Every conversation has an owner, so handovers stay clean and nothing is left in limbo.
- Nothing forgotten Full history and notes on every customer, so context is always one click away.
Bring order to your WhatsApp.
Tell us how your team uses WhatsApp Business and we'll help you get set up.
We'll reply personally.